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Connect Creato PMS

Last updated: 2026-10-17

The Creato integration reads rooms, rate contracts, bookings, and occupancy into Sigma Revenue. Accepted prices stay in Sigma Revenue: Creato does not offer an API for writing rates back.

Before you start

  • The Creato API token and hotel id for the property.
  • An active Sigma Revenue account.

Steps

1

Open the hotel in admin

In Sigma Revenue, open Admin → Accounts and choose the hotel. Open the PMS settings for that account.

2

Choose Creato and enter the credentials

Set the PMS to Creato PMS. Enter the hotel id and API token. Leave the base URL empty unless Creato gave you a different API address — the default is https://api.creato.solutions/index.php.

3

Save, then test

Save the connection, then use Test connection. A working connection reports how many room types Creato returned. Sync of rooms, contracts, bookings, and occupancy then runs about every 15 minutes.

4

Map your rooms

Open Settings → Room Configuration and match each Creato room type to a Sigma Revenue room. Contract prices from Creato show on the calendar as the selling rate. Agency contracts are kept out of the public lowest-rate comparison.

See Room configuration for the mapping steps.

Prices are not pushed back

Turning on rate push has no effect for Creato. When you accept a recommendation, Sigma Revenue stores the price. The rate in Creato does not change.

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